This Payment Policy outlines the terms and conditions related to payments made for products and services offered by RZ Furniture. By placing an order with us, you agree to comply with the payment terms described below. Our objective is to ensure a secure, transparent, and smooth transaction process for all customers.
RZ Furniture accepts multiple payment methods as communicated at the time of order confirmation. These may include bank transfers, online payments, digital payment platforms, or other approved payment options. The available payment methods will be clearly specified before the completion of any transaction.
Customers are responsible for ensuring that payment details provided are accurate and valid. Any transaction failure due to incorrect information may result in processing delays.
For most orders, especially customized furniture, an advance payment is required before production begins. The advance amount and payment schedule will be clearly mentioned in the quotation or invoice.
Production or order processing will commence only after confirmation of the required advance payment. Failure to make timely payment may result in order delay or cancellation.
The remaining balance, if applicable, must be paid as per the agreed payment schedule. In certain cases, full payment may be required before dispatch or delivery of the product.
Delivery or installation may be withheld until the outstanding payment has been cleared, unless otherwise agreed in writing.
All prices quoted are based on the specifications provided at the time of inquiry. Applicable taxes, transportation charges, installation fees, or additional services will be clearly communicated in the quotation or invoice.
Prices are subject to change in case of modifications to order specifications, material changes, or other agreed alterations.
Orders are considered confirmed only after receipt and verification of payment. Customers are advised to retain payment receipts or transaction confirmations for their records.
In the event of any discrepancy in payment records, customers should contact our support team immediately for clarification.
If a payment is delayed or fails due to technical reasons, customers must take prompt action to resolve the issue. RZ Furniture reserves the right to suspend order processing until payment issues are resolved.
Any bank charges, transaction fees, or penalties arising from failed transactions may be borne by the customer, where applicable.
To ensure secure transactions, RZ Furniture may verify payment details before processing orders. If suspicious or unauthorized activity is detected, we reserve the right to cancel the transaction and take necessary action to protect our business and customers.
Refunds, if applicable, will be processed according to our Refund Policy. Adjustments to payment amounts due to order changes will be clearly communicated and mutually agreed upon before proceeding.
Customers are responsible for reviewing payment details, invoices, and order confirmations before completing transactions. Any questions related to pricing or payment terms should be clarified prior to order confirmation.
RZ Furniture reserves the right to update or modify this Payment Policy at any time without prior notice. Continued transactions or use of our services after updates indicates acceptance of the revised terms.
For any questions related to payments, billing, or transaction concerns, customers may contact our support team through the contact details provided on our website. We are committed to maintaining clarity and reliability in all payment matters.
